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CHLORE SWIMWEAR
You have 30 days from the date of receiving your order to return an item. The products must be unworn, unwashed, and in their original packaging.
No, return shipping costs are the customer’s responsibility.
Once your return is received and approved, we will issue a refund to the original payment method within 5 to 7 business days.
You will receive a confirmation email once your return has been processed. For any questions, feel free to contact our customer service team.
Contact us via:
Email: hey@chlore-swimwear.com
WhatsApp or phone: +33 6 82 75 09 74
To return an item, use our return platform by entering your order number and postal code. Alternatively, you can send your package to the following address:
CHLORE, 6 Rue Nationale, 59200 Tourcoing, France
No, exchanges are unfortunately not possible for international orders. You will need to place a new order.
We apologize for this inconvenience. Please contact us immediately to report the issue. We will provide a return label and offer a replacement or a refund.
Contact us via:
Email: hey@chlore-swimwear.com
WhatsApp or phone: +33 6 82 75 09 74